Privacy Policy
Please read carefully!
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We have updated our privacy policy to be complaint with the European Union’s General Data Protection Regulation (GDPR). As per the new policy changes, you have have more control over your own data, making it more safe and secure for you
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At All Things Diet, we value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy.
This policy describes our privacy practices at All Things Diet – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.
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By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.
Please read the following statement to learn about our information gathering and dissemination practices.​ All Things Diet (Shop Act Number:107288612003, Udyam MSME no.: UDYAM-MH-26-0017241) is committed to respecting the privacy of every person who shares information with it or whose information it receives. Your privacy is important to Us and We strive to take care and protect the information We receive from You to the best of our ability.
This Privacy Policy (“Privacy Policy”) applies to the collection, storage, use, processing, disclosure and transfer of your Personal Information (defined below) when You use the All Things Diet website available at URL: www.allthingsdiet.net operated by All Things Diet, and covering all your interactions with your health coach, including WhatsApp chat interactions, sharing of health reports and documents via Google Forms and Documents, as well as video/ audio consultations with the coach using Google Meetings or Phone calls. The terms ‘You’ or ‘Your’ refer to you as the user (registered or unregistered) of the Website, Application or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to All Things Diet online diet consultancy.
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1. CONSENT
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1. By subscribing with us on our pricing plans, You hereby consent to the collection, receipt, storage, use, processing, disclosure and transfer of your Personal Information in accordance with the provisions of this Privacy Policy.
2. You acknowledge that You are providing Your Personal Information out of Your free will. Where Your information has been provided by a Primary user who is authorized by You, You hereby confirm that you have provided Your written consent to such Primary User to provide Us with your Personal Information. Further, You hereby acknowledge that the collection/receipt of Your Personal Information by All Things Diet is necessary for the Purposes identified hereunder. You hereby consent that the collection, receipt, storage, processing, use, disclosure and transfer of any Personal Information shall not cause any wrongful loss to You if it is done in accordance with the provisions of this Privacy Policy.
3. You have the option not to provide Us the Personal Information sought to be collected. You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Just send us an e-mail. You may also correct and/or update your Personal Information through your account or website settings. You can delete your Personal Information by deleting your entire account.
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2. CHANGES TO THE PRIVACY POLICY
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1. We may update this Privacy Policy from time to time. There is a tab at the end of the Privacy Policy which indicates when the Privacy Policy was last updated.
2. When We update Our Privacy Policy, we will intimate You of the amendments on Your registered email ID or on the All Things Diet Website.
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3. PERSONAL INFORMATION COLLECTED
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The kinds of information that We collect about You include but are not limited to the following:
1. Patient/Caregiver/Doctor/Health Care Professional Name,
2. Birth date/age,
3. Blood group,
4. Gender,
5. Phone number/mobile number,
6. Email address,
7. Physical, physiological and mental health condition, provided by You and/or Your Health Care Professional or accessible from Your medical records,
8. personal medical records and history,
9. Valid financial information at time of purchase of product/Services and/or online payment,
10. User details as provided at the time of registration or thereafter,
11. Records of interaction with All Things Diet consultants,
12. Your usage details such as time, frequency, duration and pattern of food consumption/daily routine/physical activity/travel/medical check-up/hospital visit,
13. Master and transaction data and other data stored in Your user account,
14. Any other information that is willingly shared by You
(collectively referred to as “Personal Information”).
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4. HOW WE COLLECT PERSONAL INFORMATION
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The methods by which We collect Your Personal Information include but are not limited to the following:
1. When You register on Our Website
2. When You provide Your Personal Information to Us on pre-consultation forms- “Nutritional Assessment Form via Google Forms” and “Contact Us Forms” on the website
3. During your interactions with the consultants on WhatsApp/ audio/ video consultations
4. When You use the features on Our Website
5. When You fill details on Google Documents, Google Meetings and use our secure online transaction payment gateways to complete payment.
6. We respect your privacy and so we will not ask You to upload any documents on Our Website
7. We will ask You to send these documents via Google Forms, Google Documents directly to Our official email ID to maintain utmost privacy
8. We will collect Your personal information to complete Nutritional Assessment using Google Forms which We will personally send it to Your registered email ID
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5. USE OF PERSONAL INFORMATION
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Your Personal Information may be used for various purposes including but not limited to the following:
1. To provide effective coaching Services to you;
2. To perform studies, research and analysis for improving Our information, analysis, services and technologies using Analytic tools on Our website;
3. To contact You via phone, SMS, email or third party communication services such as WhatsApp, etc. for appointments, technical issues, payment reminders and other security announcements;
4. To send promotional mailings from Us or any of Our channel partners via SMS, email or third-party communication services such as WhatsApp, Facebook etc.;
5. To advertise products and Services of All Things Diet
6. To transfer information about You If We are acquired by or merged with another company;
7. To share with Our business partners for provision of specific services You have ordered so as to enable them to provide effective services to You;
8. To administer or otherwise carry out Our obligations in relation to any agreement You have with Us;
9. To respond to subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims; and
10. To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations or breach of Our agreement with You or as otherwise required by law
11. We will not be sharing any of your personal information to third-party agencies or organisations whatsoever for research studies, surveys and case studies.
12. We maintain strict data security and patient confidentiality and so None of the details and discussions shared by You during any communication with the consultants will be disclosed to any other person
6. SECURITY
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1. The security of Your Personal Information is important to Us. We have adopted reasonable security practices and procedures including role-based access, secure communication etc to ensure that the Personal Information collected is secure. You agree that such measures are secured and adequate. All of your personal information, including medical records, are only accessible by your assigned consultant, and a central team that manages overall customer experience and health goals achievement.
2. While We will endeavour to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the internet is not 100% secure and that since we use WhatsApp for consultant-customer communications, We cannot provide any absolute assurance regarding the security/end-to-end encryption of Your Personal Information shared on WhatsApp chat with consultants.
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7. THIRD PARTY LINKS
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1. During Your interactions with Us, it may happen that We provide/include links and hyperlinks of third party websites. It may also happen that You include links and hyperlinks of third party websites. The listing of such third party external sites (by You or by Us) does not imply endorsement of any such sites by All Things Diet. Such third party sites are governed by their own terms and conditions and when You access such third party sites, You will be governed by the terms of such third party sites individually and separately. We do not make any representations regarding the availability and performance of any of the external sites. We are not responsible for the content, terms of use, privacy policies and practices of such third party websites.
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8. ACCESS
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1. If You need to update or correct your Personal Information or have any grievance with respect to the processing or use of Your Personal Information, for any reason, You may send updates and corrections to Us at askme@allthingsdiet.net and We will take all reasonable efforts to incorporate the changes within a reasonable period of time.
9. TERM OF STORAGE OF PERSONAL INFORMATION
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1. All Things Diet shall store Your Personal Information at least for a period of 90 days from the last date of use of the Services, Website or Application or for such period.
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4. Use of cookies and other third-party technologies
We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. These technologies are used mostly for stability, security, functionality, performance and advertising purposes.
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Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
For any grievances or any complaints or escalations, write to us at askme@allthingsdiet.net or call us on +917030103821, and we will revert within a maximum of 24 hours.